About + Terms & Conditions

About us and our Products

All products are vegan and not tested on animals.

Made in Australia from local and imported ingredients.

Although in an ideal world all of our products would be organic, we have found that it is not yet practical to be 100% organic, so the products we sell are organic or wildcrafted where possible.

Feedback and Input

Any feedback, suggestions or input from you would be warmly welcomed. 

Please use the 'Contact Us' form at the bottom of the page to contact us or email : contact@gustoherbs.com

Disclaimer

None of the people involved in producing the general information on this website have any medical, health care or nutritional training.
Nothing that is said or written is intended to heal, cure, correct or treat any physical disorder or disease.

Our products should be taken as part of a healthy balance diet containing lots of fresh fruits and vegetables.

Our products are not intended to treat any condition. They are intended to increase the range of natural nutrients available to help support natural good health. 

Terms and Conditions

GUSTO Herbs 

Postal Address : PO Box 741, BROADBEACH QLD 4218 
Email : contact@gustoherbs.com 

Shipping

All products are shipped using either PRIVATE COURIERS or AUSTRALIA POST depending on the nature of your order and the destination.

Shipping on all orders within Australia is free.

Shipping to all other countries is free for orders over $20 

*Some countries in South and Central America, Africa, Middle East and Eastern Europe are excluded from this please email contact@gustoherbs.com for more information.

Dispatch Times

Where possible all orders will be processed within 2 working day following placement of the order and will be shipped out that day. (Times may vary around Christmas). Delivery times will vary depending on the destination and size of the parcel sent. If delivery is urgent please request Express Post and we will do all we can to have the order processed immediately, “same day”.

Returns and Refunds

If for any reason you are not completely satisfied with your purchase, please contact us within 7 days from date your goods arrived to arrange a full product refund or product exchange. Our return and refund policy covers the following scenarios : Goods damaged in transit : Goods that are different to those ordered : Goods that are faulty : Goods that you are not completely satisfied with. Upon return of the product to us we will issue a product refund or replacement within 24 hours.

Privacy Policy

For the purposes of completing and fulfilling your online order, we collect the following information :
Order Details,
  • Contact name and address details,
  • Delivery address if different to contact address,
  • Delivery instructions if applicable,
  • Telephone numbers, landline and mobile,
  • Email address (for order confirmations, delivery information and newsletter.

The personal information you provide to us will be retained only for as long as necessary to meet the purpose for which the information was collected or as required by law. We do not share personal information with third parties except as necessary to carry out our business or as required by law or other legal processes. Your email address will be added to our newsletter database but at your request will be removed.

Protection of Personal information

No personal information is stored in any form that is accessible over the internet.

When you provide credit card information on our website, it is passed directly to the bank via an SSL secured payment gateway and is at no stage stored on our website or in our database. This means there is no risk of your credit card information being stolen, even in the highly unlikely even of someone gaining access to our database.

 

Contact Us





  • Visa
  • MasterCard
  • PayPal